Privacy policy:

The privacy of our customers and site visitors of the website / app – “surgisell“ are very important to us. We do not use , share , publish, sell or rent client details to third parties for their marketing purposes without any explicit consent. Please read this privacy policy to know more about the ways in which your personal information is used and protected.

This privacy policy statement apply to our ecommerce services available under the domain https://surgisell.com & App -surgisell and apply generally to our parent company , affiliates, or joint venture websites. By accepting the Privacy Policy and User Agreement in registration, you agree to disclose your personal information for limited purposes .

Our privacy policy is subject to change by revision in company policy at any time without notice. To make sure you are aware of any changes, please review this page periodically. By visiting this website or app ,  you agree upon the terms and conditions of this company & you are free from any  agreement if you do not use our services or access our Site.

• Your Privacy:

At surgisell.com , we are commited and diligent to protect your privacy on personal details . We value your trust in us. We will work hard to sustain your confidence so that you can continue our services &  recommend us to friends and family. Please read the entire policy to understand how your personal information will be treated as you make full use of our Site.

2. Privacy Assurance:

We promise that we will not sell or rent your personal information to third parties for their marketing purposes without your informed explicit consent. On regular basis , we will display general statistical information about our website and visitors, such as number of visitors, number and type of products and services available & used . Your trust and confidence are our highest priority.

3. Information collected:

When you use our Site, we collect and store your personal information required for shipping & billing purposes . Our primary aim is to provide a safe, efficient, easy , user friendly customized experience. This allows us to provide services and features that most likely meet your demands , ascertain the frequent buys and to make your experience safer , faster and easier.

In general, you can browse the Site for available products without revealing any personal information . Once you  register & give us personal information like your name, date of birth, contact number, email id, user id, password, residence / place of business information, billing information, shipping information, payment details in the gateway and other personal information as indicated on the forms for registration in the Site, it is stored in the company database privately.

we indicate the mandatory fields required for online purchase & shipping and other fields which are optional. You always have the option , not to provide information , by not choosing optional services or feature on the Site. We may automatically track certain information about your preferences , based upon your search & purchase on our site/ app . We use this information to do internal research on our users' demographics, interests, and behavior to better understand, protect and serve our clients.

"Cookies" are small files placed on your hard drive that assist us in providing our services. We use cookies for data collection on certain pages of the Site which  help to analyze our web page / app work flow, measure promotional offer’s effectiveness, and promote effective sales . We use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. You are always free to decline our cookies if your browser permits,  & in that case you may not be able to use certain features on the website/app  .

If you choose to post messages on comment section , product review  or leave feedback for other users, we will collect & retain the information as necessary to provide customer support,  resolve disputes and troubleshoot problems as permitted by Indian law.

4. Usage of your information :

We use your personal information to facilitate the billing & shipping services rendered in our website / app. We use your personal information to measure the customer interest in the services provided by us, push notifications about online and offline offers, products, services, and updates to customize your online shopping experience. We enforce our User Agreement during registration to detect and protect us against error, fraud and other criminal activity.

we may use personal information  to improve our marketing and promotional efforts, to analyse site usage, improve & customise the Site's content and product offerings, display and services. This makes the online shopping experience a smooth, efficient, safe and customized experience while using the website/app .

By accepting the User Agreement and Privacy Policy, you expressly agree to receive this information. If you do not wish to receive these communications, we encourage you to opt out of the receipt of certain communications in your profile under My Account or by clicking unsubscribe any email communication. You may make changes to your profile at any time.

5. Disclosure of your information :

We may use your information to deliver notification targeted on your interests, such as new services and promotions. The following are examples of some categories of persons to whom we would share your information with from time-to-time.

• Advertisements: Where a user enters information on any form of an advertiser, the information is simultaneously collected by us and the advertiser. The information is used in accordance with the terms of this privacy policy and is used by the advertiser as per the advertisers' prevalent privacy policies. As we do not control the privacy practices of these advertisers, you are responsible for signing up the advertiser.

• Products and Services offered by third parties: There are certain items and services for which third parties request for information before the item/service is listed on the Site. The information provided by the user for such purposes is simultaneously collected by us and the respective third party. This information is utilized by the third party in accordance with its privacy policy and the terms of the offer. Because we do not control the privacy practices of these third parties, you should evaluate their practices before deciding to use their services.

• Internal Service Providers: We may use third parties that we refer to as internal service providers to facilitate or outsource one or more aspects of the business, product and service operations that we provide to you on the Site and therefore we may provide some of your personal information directly to these internal service providers. These internal service providers' are subject to confidentiality agreements with us and other legal restrictions that prohibit their use of the information we provide them for any other purpose except to facilitate the specific outsourced Site related operation, unless you have explicitly agreed or given your prior permission to them for additional uses.

• Other Corporate Entities:  surgisell.com and its parent, affiliates, subsidiaries, joint ventures, or any combination of such, will share some or all of your personal information with another business entity should we plan to, merge with, or be acquired by that business entity. Should such a combination occur, we will require that the new combined entity follow this privacy policy with respect to your personal information.

• Legal Requests: We cooperate with law enforcement and regulatory inquiries, as well as other third parties to enforce laws, such as: intellectual property rights, fraud and other rights, to help protect you and the community from bad factors. Therefore, in response to a verified request by law enforcement or other government officials relating to a criminal/ online investigation or alleged illegal activity, we can (and you authorize us to) disclose your name, city, state, telephone number, email address, Registered User ID history, fraud complaints, and listing history without a subpoena.

Further, we can (and you authorize us to) disclose your name, street address, city, state, zip code, country, phone number, email, and company name to Intellectual Property Right's owners under confidentiality agreement, as we in our sole discretion believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, piracy, or other unlawful activity.

Due to the existing regulatory environment, we cannot ensure that all of your private communications and other personal information will never be disclosed in ways not otherwise described in this Privacy Policy. we use industry standard practices to protect your privacy unless otherwise needed for legal purposes listed above .

 children's privacy policy :

Children (under the age of 18) are not eligible to use our website/app. If you wish to purchase an item on the Site ,your legal guardian or parents who have registered as users in our  Site can purchase for you. Browsing/ purchase of any surgical product is strictly prohibited by minors unless supervised by parents / medical personnel .

Access or change your personally identifiable information:

To protect your privacy and security, we will verify your identity before granting access or making changes to your personally identifying information. If you have registered your profile on surgisell.com , your registered user ID and Password are required in order to access your profile information. please refrain from providing fake/false identity for social security reasons, as in terms of law inspection , it may be turn against you in any disputes later.

Security

When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you put in before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access. To prevent unauthorized access, maintain data accuracy, and ensure correct use of information, we will employ reasonable security practices and procedures and current Internet security methods and technologies in compliance with Information Technology Act, 2000 and rules made there under.

Please provide correct personal identity information for data protection under law , and ensure to logout after your online purchase everytime where you provide the payment details . however as you login to our website/app , we populate your data , for your easy surfing & access.  If logout isn’t done properly , it paves way for the illegal access to your data & it’s beyond the control of the website /app developers to control it.

We ensure your data privacy protection at all cost & still if you have any complaints regarding any issue to resolve – please feel free to write to us on order@surgisell.com

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