Privacy Policy for Surya Store
Surya Store is committed to protecting your privacy. This Privacy Policy explains
how we collect, use, store, and protect your personal information when you
use our mobile application and services for ordering groceries, fruits,
vegetables, fish, meat, beverages, household products, and other daily
essentials.
1. Information We Collect
Personal Information
- Name
- Mobile Number
- Email Address
- Delivery Address
- Billing Address
- Payment Information (processed securely through trusted payment gateways)
Device Information
- Device ID
- Operating System
- App Version
- IP Address
Location Information
- GPS location is used only to provide accurate delivery services.
2. How We Use Your Information
- Process and deliver your orders.
- Provide customer support.
- Send order confirmations and delivery updates.
- Improve our products and services.
- Prevent fraud and maintain platform security.
- Send promotional offers and notifications (only with your permission).
3. Sharing Your Information
Your personal information is never sold to third parties.
Your information may be shared only with:
- Delivery partners to complete your orders.
- Payment gateway providers for secure payment processing.
- Government authorities if required by applicable law.
4. Data Security
We use secure servers, encryption technologies, and restricted access to
protect your personal information from unauthorized access, disclosure,
alteration, or misuse.
5. Your Rights
- Access your personal information.
- Update your account details.
- Request deletion of your account.
- Opt out of promotional notifications.
- Contact us regarding any privacy concerns.
6. Third-Party Services
Our application may use trusted third-party services including payment
gateways, SMS providers, map services, analytics tools, and notification
services. These providers handle your information according to their own
privacy policies.
7. Data Retention
We retain your information only for as long as necessary to provide our
services, comply with legal obligations, resolve disputes, and enforce
our policies.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be
published within the application and become effective immediately after
publication.